TERMS AND CONDITIONS

Joy Ranch

Last updated: 07/04/2026

1. GENERAL INFORMATION

By accessing and using the website and services of Joy Ranch, you agree to comply with the following Terms and Conditions. These govern your use of our website, bookings, and horse riding services. If you do not agree, please do not use our services.

Contact Information:

2. SERVICES OFFERED

Joy Ranch provides:

  • Horse riding tours (private or group)
  • Riding lessons
  • Special horseback experiences for tourists and locals
  • Related events and activities

All services are subject to availability.

3. BOOKINGS AND PAYMENTS

  1. Booking Confirmation:
    • All bookings must be confirmed by the company via email or phone.
    • Reservations are only valid after confirmation and, if required, payment.
  2. Payment Methods:
    • Payments can be made online via secure gateways or on-site.
    • Prices are quoted in [Currency] and include applicable taxes unless stated otherwise.
  3. Payment Security:
    • Payment information is processed securely by authorized payment providers.
    • We do not store sensitive financial data like credit card numbers.

4. CANCELLATION POLICY

  • Cancellation 3 days before the service: Full refund
  • Cancellation 3 days or less: Partial refund may apply
  • No-show: No refund

Exact cancellation periods can be customized per service type.

5. LIABILITY AND SAFETY

Horseback riding involves inherent risks. By participating, you agree to:

  • Follow all safety instructions provided by our staff
  • Wear appropriate safety gear (helmets, boots, etc.)
  • Ride within your skill level
  • Assume responsibility for your own safety

Company Responsibility:

  • We provide trained staff and well-maintained horses.
  • We are not liable for accidents caused by non-compliance with safety instructions, personal negligence, or pre-existing health conditions.

6. AGE AND HEALTH REQUIREMENTS

  • Participants under [Age Limit, e.g., 18] must be accompanied by a parent or guardian.
  • You must declare any medical conditions that may affect your ability to ride safely.
  • Pregnant individuals or those with serious medical conditions should consult a doctor before participating.

7. USER CONDUCT

Visitors must:

  • Treat horses and equipment with care
  • Respect staff and other participants
  • Avoid dangerous or reckless behavior
  • Follow all rules of the facility

Failure to comply may result in termination of participation without refund.

8. INTELLECTUAL PROPERTY

  • All content on this website, including text, images, videos, and branding, is owned by Joy Ranch.
  • No part of the content may be reproduced, copied, or distributed without prior written permission.

9. DATA PROTECTION

  • Personal data collected during bookings or website use will be handled in accordance with our Privacy Policy.
  • By booking services, you consent to the collection and processing of your data for service delivery, communication, and legal compliance.

10. CANCELLATION OR CHANGES BY THE COMPANY

  • Service Cancellation by Us: In case of extreme weather, safety concerns, or unforeseen circumstances, we reserve the right to cancel or reschedule rides.
  • Notification: Customers will be notified as soon as possible and may receive a full refund or alternative booking options.

11. GOVERNING LAW AND DISPUTES

  • These Terms and Conditions are governed by Greek law.
  • Any disputes arising from the use of services or website will be resolved through negotiation, and if unresolved, under the jurisdiction of Greek courts.

12. CONTACT INFORMATION

For questions about these Terms and Conditions or to report issues: